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Textbook FAQ


Below are the most frequently asked questions about textbooks at the UNMC Bookstore. If your question isn’t answered below, please call us: 402-559-4455.

When are textbooks on sale?

Fall textbooks are on sale beginning August 2, 2021.

Can I shop online for my textbooks?

Shop online 24/7 on this website. Please make sure you have created a login before you access your textbooks on the UNMC Bookstore website.

What's the best way to find a textbook on UNMCBookstore.com?

UNMC Bookstore makes it easy to find the exact textbooks you need for every class. Add your courses to view a list of textbooks and materials as specified by your instructor(s).

There are three easy ways to find a textbook:

  1. Select the Term, Department, Course, and Section affiliated with your class.
  2. Click the ADD COURSE TO LIST button to add the class to your course list.
  3. Click the GET YOUR BOOKS button to see a full list of all your books for each selected class

What options are available for textbooks?

We sell: hardback, paperback, loose-leaf new or used books.

What is the Textbook Refund Policy?

  • Last Day for a Full Refund: Friday of the 2nd week of the semester, (Friday, of the 1st week of each summer class start date) after that date, all sales are final.
  • New Books: Must be in new condition with all CD's, tapes, code cards and any supplements.

Helpful Tips: Do not remove shrink-wrap, write/mark in books, or remove any pages until you have attended class and are certain you have the correct book, or will not be changing/dropping classes.

Do you deliver?

We offer eight delivery options:

  1. In-store Pickup at UNMC Bookstore OR Sorrell Center C-Store Pickup (free)
    You'll receive a notification email when your item is available to pick up in the store. Please wait for this email before coming into the store.
  2. Intra-Campus Mail (free)
  3. UPS Ground
  4. UPS Next Day Air
  5. UPS 2nd Day Air
  6. Third Party Shipping -only for specific vendors; please refer to product description details
  7. USPS -only for PO Boxes/APO/FPO
  8. USPS -Priority Mail for All International Shipments

Why is my book out of stock?

There could be several reasons we’re out of stock: enrollment may be larger than estimated, textbook information hasn’t been received from your instructor, books may not be available or are delayed from the publisher.

During rush we receive new shipments daily, so ask a bookstore rep at the Textbook Counter about an out of stock book.

Can I substitute a book that is out of stock?

Yes. Our inventory of new and used textbooks varies from minute-to-minute during peak buying times at the beginning of each semester. In rare cases, the textbook you selected may not be available as you specified (new or used). In these rare instances, we need to know your preference so that we can ensure prompt completion of your order. If you choose not to accept a replacement and your selection is unavailable at the time of fulfillment, we will contact you directly.

What are my payment options?

Whether you buy in person or online, students have four payment options:

  1. Gift Cards
  2. Cash
  3. Checks
  4. Credit Cards

What’s the difference between a refund & textbook buyback?

A refund gives you full purchase price for a book you’ve purchased. Be aware of our Return Policy. Textbook buyback is when the Bookstore pays you cash for current edition textbooks that you no longer want.

When is the best time to sell back my textbooks?

The Bookstore buys textbooks for wholesale prices every day. However, for the best prices you should sell your textbooks during prep & finals week. If your textbook won’t be reused on the UNMC campus, it may still have a national market value.

We cover shipping, so there’s no cost to you! All you have to do is search for the books you want to sell back, print a prepaid label and ship back your books. You can check estimated buy back prices here.

How does the UNMC Bookstore determine what textbooks are being used for the next semester?

Faculty submit textbook requisition forms for their courses. They choose which books they’ll require (or have as optional) for the next semester.

How do I return a web order by mail?

Include the packing slip and receipt (receipt can be reprinted on the order history page) with your return.

Ship your return to the following address:

Attn: Returns Department
UNMC Bookstore
3908 Jones Street
Student Life Center
Omaha, NE 68198-7025

Shipping is your responsibility and is not refundable, unless due to our error. No credit is given for lost or damaged packages in route to UNMC Bookstore.